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Streamline Your Operations with HigherEd BPO

Specialized BPO Services for
Educational Institutions



Our Mission

At Higher Education BPO, we are a specialised service provider dedicated to supporting educational institutions in optimising their operations and delivering top-notch services to students and staff.


With a deep understanding of the higher education industry, we are committed to being your trusted partner in achieving your institution's goals.

Our Expertise

HigherEd BPO specializes in optimizing university operations. We provide tailored solutions for educational institutions, offering helpdesk support, inbound and outbound call assistance, mail and message support, backend support, and meticulous call quality auditing.


With advanced technology and a skilled team, Higher Education BPO ensure seamless operations and exceptional customer satisfaction.

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Helping You Succeed

Helpdesk/L1/L2 Support

Efficient assistance for users, addressing queries, providing technical support at both Basic (L1) & Advanced (L2) levels.

Product/Application Support

Specialized assistance for product or application-related concerns, ensuring smooth functionality, troubleshooting, and resolving user issues.

Quality Excellence Assessments

Ensuring consistent compliance & adherence to high process standards through a comprehensive evaluation of calls related to Advising Services, Enrolment, and Financial Aid.

Backend Support

Comprehensive support for backend processes, managing data, system integrations, and handling tasks that are crucial for the seamless operation of the business.

Why Us



Deep understanding of the higher education industry to deliver tailored solutions

24/7 Support

Round-the-clock availability ensures that your students and staff receive assistance

Key Benefits of Choosing Us

Scalable Solutions

Flexible and scalable services, accommodating the changing demands

Data Security

Prioritize data protection, implementing robust security measures to safeguard sensitive information

Cost Efficiency

Significant cost savings, allowing institutions to allocate resources more strategically

"Higher Education BPO's support is stellar, always there when needed. Their reliability and trustworthiness make them a top-notch academic partner."


Let's Get in Touch

US Address Building

US Address

HigherEdBPO Inc.
3540 Toringdon way suite 200,
Charlotte, North Carolina, 28277

+1 (704) 771-1929

Bangalore Address Building

India Address

175 & 176,
Bannerghatta Main Rd, 
Dollars Colony, Phase 4, 
J. P. Nagar, Bengaluru, 
Karnataka 560076, India

+91 99456 87356

Thank You! Will reach out to you very soon.

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